All information contained in this website is
considered to be appropriate and valid to the
best of our knowledge at the time of publishing; however accuracy is not
guaranteed. RacingBrake assumes no
responsibility for any errors or omissions.
All claims must be written and handled through our contact form. When submitting a claim please provide us with your order number, installation date, what type/compound of brake pads you are using.
If you have purchased from our dealer you must handle any claims with the dealer.
Notify us and your local UPS store within 48 hours regarding the damage and retain the package. Each UPS store has different methods of handling these claims and they will help you settle your claim. When reporting to us please be specific about the condition of the box and the damage to your products (pictures always help). We fully insure all shipments.
RacingBrake warrants that at the time of shipment, the
products to be free from defects in material
and/or workmanship when installed and used in
strict accordance with manufacturer’s
instructions and maintenance practices of the
automotive industry. If it appears that within 6
months of shipment, the products do not comply
with the above warranty, and the buyer gives
written notice to RacingBrake within thirty (30)
days of discovery of such noncompliance, then
after RacingBrake has examined and determined
such products to be, in fact defective.
RacingBrake will at its option either furnish a
replacement for the defective part(s) /
component(s), or issue a credit for the original
purchase price of the defective product(s).
The foregoing warranty does not include off street and/or track racing
applications nor any
product that has been subjected to misuse,
neglect, accident, or improper installation; nor
does the said warranty extend to any product
which has been altered, modified, or repaired;
nor does the said warranty extend or apply to
any product which has had the identifying symbol(s) or mark(s) removed, defaced, altered,
or changed. RacingBrake will not be liable for
any errors, defects, or omission in the design
of any product regardless of whether such design
faults result from acts or omissions of the
manufacturer, supplier, buyer, or any other
party.
WARNING: Motorsports are dangerous. No warranty or representation is made as to products' suitability for use or ability to protect the user from any injury or death. The user assumes that risk. RacingBrake shall not be liable to purchaser or to any third party for any damages arising out of the purchase, installation or use of any item.
RacingBrake will not be liable for any loss,
damage, expense, cost of repair (including labor
and/or shipping), special, incidental, or
consequential damage of any kind, whether or not
based upon warranty expressed or implied, except
for the obligations outlined above. In no event
shall RacingBrake be liable for any costs more
than the original purchase price of the
products.
No returns will be accepted without an RMA (Return Merchandise Authorization) number within the warranty period.
Our RMA numbers are valid for 30 days
from the time issued and package must be received within
this timeframe. RMA numbers will not reissued
for the same return. Please include your RMA information
in the box or on the shipping label.
Refund can only be issued for the returned
packages with an RMA. All returns are subject to 15% restocking charge solely at our discretion and must be
requested through email. Shipping charges are not refundable.
RacingBrake
reserves the right to change these Terms and
Conditions at any time without prior notice, and
buyers agree to the current terms and conditions at the time of purchase.
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